It turned out that the Support folder had been left out in the latest 64 bit nXtRender install, so the nXt material Editor was not showing the sample rendered image correctly.We posted a new install…Continue
"Sorry for the problem you are having getting support. I had replied to your support emails but had not heard respones back from you. Perhaps our support system emails are ending up in your spam filter.
I'll resend those emails directly to you,…"
"To test all this, first I uninstalled the thumbnail program.
To do that, I just typed in (in an Administrator command window):
cd c:\Program files\AccuRender nxt
then I used the /u switch to uninstall, as below::
regsvr32 /u armatthumb64.dll
"It looks like you have a license that will allow you to load a newer version than that. The llicense that I see that you were last using was purchased March 29, 2019.
Here are the direct links to the SG13 version posted in July 2019:
"I see that if I turn the soffit layer off, that those can lights on the right are working. So I assume the soffit is blocking the light.
Unfortunately, I'm not able to try moving the can lights down for some reason.
I can try looking into this…"
"Unfortunately, the model was still just too large for my machine. After about 15 minutes I had to turn off the computer so that I could do something else while it was rendering..
Could you give me any idea of where the lights are that don't…"
"Can you send us a model where this is happening, to see if we can duplicate it here?
As small a model as possible would be appreciated.
You can use this link to send it to us:
"There is a bug in the logic to find the version with the closest date to your license number that occasionally finds the farm install instead.
You should be able to simply download the install the NK21 or the OA30 version from the link I posted…"
I have two different plant editors. The Accurender plant editor that installed with Accurender Studio and the NXT plant editor that installed with NXT for Autocad. Only the NXT for Autocad version lets you open, modify, and save…"
Hello,I am hoping to get some clarity on how to modify and add groundcover. I have searched everywhere on the forum and online to find how to save a plant as .ArGroundcover, but I cannot find anything. I am using AccuRender Plant Editor and once I finish editing the plant that I want to use as a groundcover, I click "save plant as", but all it allows me to save as is .ArTree. I have a deadline to get this render finished, but I cannot for the life of me figure this out. See More
"Thanks, I'll check on the first two. The third is normal behavior-- data conversion stops when the arstudio data is detected. There is a command to remove the arstudio data which would allow you to start from scratch-- probably not…"
"Two things don't seem to translate from nXt:
Procedural bump and orientation of texture in a material.
Also, if a decal is changed using nXt, Studio continues to display the original decal.
Editing the decal in the Studio material pallet…"
"I'm having trouble getting the desired view in Studio.
I've tried setting the view in nXt walkabout and then using that to set the AutoCAD view.
However, when I render from Studio, it gives me something different (see images below)."