AccuRender nXt

advanced rendering for AutoCAD

AccuRender

Purchased a new subscription to Autodesk. When I logged into Autodesk, it automatically upgraded my version I was using and installed 2021 version.

 

Now my AccuRender NXT does not work nor will it load on 2021 version.

I have spent the last 3 weeks trying to get support but I am not receiving anything.

I have paid and downloaded the latest version of NXT but it's not working nor is the support working. 

Having been an NXT CUSTOMER for many years, I am extremely disappointed in the support.

Not sure where to turn to unless I just get on FaceBook and explain my problems.

Not working, Not loading not anything.

Charles Farmer

American Eagle Buildings Inc

Annawan, Illinois 61234

309-507-1131

800-274-3245

Views: 204

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Permalink Reply by Rich Hart on March 6, 2021 at 8:35am

Sorry for the problem you are having getting support. I had replied to your support emails but had not heard respones back from you. Perhaps our support system emails are ending up in your spam filter.

I'll resend those emails directly to you, and see if that works. They may arrive out of order.

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Thorsten Hedrich posted a discussion

OBJ Plant Issue - Diffuse Maps

Hi to anyone;maybe a similar issue as Mr.Holz announced recently, (PBR Texture question):-added a obj. plant via 'Textured Mesh Objects' widget-reassigned maps (materials showed up, but with no maps attached, (although mtl. files are  in the same folder as corresponding maps and obj files)-tried to render (see 'result')So my question is: Does anybody knew about how to handle Diffuse Maps in nXt, i suspect there is no interpretation of the UV-Coordinates?Any hints and help kindly appreciated!…See More
21 hours ago
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Thorsten Hedrich commented on Thorsten Hedrich's photo
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"Thanks for your kind words. Yes, all plants are generated with nxt plant-editor. I have used leaves from Marc Chaumier's plant library. (Download/ Content + Entourage)"
Feb 1
OYEBANJI EMMANUEL commented on Thorsten Hedrich's photo
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"Very nice piece. Brilliant work.  Are all these plants nxt render plants ? They look very good. Ground cover is so thoughtful."
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Thorsten Hedrich posted photos
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OYEBANJI EMMANUEL replied to OYEBANJI EMMANUEL's discussion Questions for nxt render for autocad
"Thank you so much."
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Daniel Holz replied to Daniel Holz's discussion PBR Textures in nxtRender for Autocad
"Sorry, do not exactly how to do it right. If i sent you one or  sets, could you "compose" one material as an example? Maybe this is interesting for others too.."
Jan 2
Daniel Holz replied to Daniel Holz's discussion PBR Textures in nxtRender for Autocad
"Thanks Rich, exacvtly what i found out. Only did't know what to dfo with the AO map.."
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Rich Hart replied to Daniel Holz's discussion PBR Textures in nxtRender for Autocad
"nXtRender doesn't use the AO texture image settings for anything, so don't bother trying to use that. I would start use the Diffuse textures at 100% and experiment with the levels of the Specular Reflection. You might need to toggle the…"
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