AccuRender nXt

advanced rendering for AutoCAD

Crashing

My computer completely crashes if I try adding groundcover or rather having added it, I then try to render.

I admit it is quite an old machine with an Inter Core I5 and 3gb Memory running at 3.2gHz

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Permalink Reply by Roy Hirshkowitz on May 14, 2018 at 8:04am

Need much more info to begin this one-- AutoCAD version / nXt version / and OS for a start.  Which render engine?

What do you mean by completely crashes?  Does AutoCAD keep running?  Does Windows keep running?  Do you get an error msg telling you it crashes or does the thing just seize up? Can you render a simple drawing with groundcover?  Is it a particular drawing or groundcover?

Best thing to do is to send us a model that's crashing and we'll take a look.  Simplify the model as much as possible, but make sure it still crashes.  I'll probably let Rich have at it first.

Permalink Reply by Stuart Nathan on May 15, 2018 at 12:33am

Sorry.

Windows 7 Home Premium

AutoCAD 2012.

Accurender Nxt 1.0.355

Message is something like "loading groundcover" - nothing else

I wait 10 minutes.

Ctl Alt Del fails. I have to turn machine off.

Permalink Reply by Rich Hart on May 15, 2018 at 7:36am

Can you send us the groundcover file and one of your models, to see if we can duplicate the problem here?

Permalink Reply by Stuart Nathan on May 16, 2018 at 1:41am

Here is one.

Attachments:
Permalink Reply by Rich Hart on May 16, 2018 at 7:14am

That groundcover file works for me.

I assume that we are trying to fine the image file for the grass on you machine, and looking everywhere if we cannot find it, and that is taking forever to do the search.

On my machine, that image file is located here:

C:\Program Files (x86)\Render Plus Systems\IRender_nXt\bin_Nxt\Support\Plants\Leaves\Leaf004.png

Could you see if that file exists on your computer?

Permalink Reply by Stuart Nathan on May 16, 2018 at 9:18am

Yes it does exist.

I am using nxt to add groundcover and browsing for the file.

It stops when loading file.

Permalink Reply by Rich Hart on May 16, 2018 at 9:22am

That's what I did too.

I installed the older version of AccuRender that you're running, but it works fine for me.

Wen you have a chance, could you let it run for maybe a half hour and see if it ever returns?

Permalink Reply by Roy Hirshkowitz on May 16, 2018 at 9:36am

Send a sample drawing with the groundcover if possible-- it may be a scale issue.

Permalink Reply by Stuart Nathan on May 20, 2018 at 2:34am

I have already sent dwg. But here it is again.

Permalink Reply by Rich Hart on May 20, 2018 at 7:46am

I don't see the model attached here.

Can you send it to me using my email address?

rich.hart@renderplus.com

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