"Sorry for the problem you are having getting support. I had replied to your support emails but had not heard respones back from you. Perhaps our support system emails are ending up in your spam filter.
I'll resend those emails directly to you,…"
Purchased a new subscription to Autodesk. When I logged into Autodesk, it automatically upgraded my version I was using and installed 2021 version. Now my AccuRender NXT does not work nor will it load on 2021 version.I have spent the last 3 weeks trying to get support but I am not receiving anything.I have paid and downloaded the latest version of NXT but it's not working nor is the support working. Having been an NXT CUSTOMER for many years, I am extremely disappointed in the support.Not sure…See More
"Yeah-- like I mentioned the caustics are accurate but could be annoying. Things that might alter it include changing the sun angle so it's not striking the chair's metal surfaces so directly, changing the roughness of the chair…"
"Ah-- so that's a function of the material type. The standard material won't give you a mirror anymore. You need to change the material to metallic and you should get something more familiar. Use the Type popdown on the…"
"You can see from these two images that there is definitely something wrong with reflective surfaces.
It appears the light is being reflected, but not objects or textures.
In the nXt version (top image), the carpet texture is being reflected in the…"