AccuRender nXt

advanced rendering for AutoCAD

Hi,

I have a regular license for last nXtRender, but I had to format the PC and reinstall AutoCAD 2014. Now the problem is that every time that I type "nXt", the program always asks me to authorize the product, and the windows shows me that I have only 24 days left for trying. When formatting the PC, the name of the machine has changes... does it have to do with the problem? Thanks.

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If your license was from before January 1, 2013, you wil need to download version 318 from the bottom of this page.

http://nxtrender.com/download/?utm_medium=download_tab
   

I do see a license for nXtRender which may have been purchased by you through your Forum email address. I will send another copy of that license to that email address.

If you have your license number, you will need to re-enter it for the new machine.

If it does not accept it, send an email to authorizaton@renderplus.com and we will get it straightened out.

Al

Thanks Al, seems to work now. Maybe it was due to the different machine name.

Errata: it does work until I reset the machine and start a new acad session. Will e-mail to the address you gave me. 

Problem solved: I had to rename the machine back to the previous name when I first installed the licensed nXt.

I'm glad that solved your problem.

We are having a problem with the license numbers "sticking" between sessions of AutoCAD, and have a fix for it which we should be able to release next week.

Well... actually I could rename the machine just because it is the same machine (Cudgel method!). But in case of a new workstation I wouldn't like to change the name as I use it to identify through the network.

This should work as well, you use the Replace Computer button at the bottom of the licensing Wizard and tell us which computer is no longer being used.

I am having the same issue... I tried emailing my request to the email below but it bounced back

send us an email at support.renderplus.com.

Al

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