"I meant Chris Fox, not David."
advanced rendering for AutoCAD
License problem
Hi,
I have a regular license for last nXtRender, but I had to format the PC and reinstall AutoCAD 2014. Now the problem is that every time that I type "nXt", the program always asks me to authorize the product, and the windows shows me that I have only 24 days left for trying. When formatting the PC, the name of the machine has changes... does it have to do with the problem? Thanks.
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Replies to This Discussion
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Permalink Reply by Albert D Hart on
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If your license was from before January 1, 2013, you wil need to download version 318 from the bottom of this page.
http://nxtrender.com/download/?utm_medium=download_tab
I do see a license for nXtRender which may have been purchased by you through your Forum email address. I will send another copy of that license to that email address.
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If you have your license number, you will need to re-enter it for the new machine.
If it does not accept it, send an email to authorizaton@renderplus.com and we will get it straightened out.
Al
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Permalink Reply by Miguel Tano Adanes on
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Thanks Al, seems to work now. Maybe it was due to the different machine name.
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Errata: it does work until I reset the machine and start a new acad session. Will e-mail to the address you gave me.
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Problem solved: I had to rename the machine back to the previous name when I first installed the licensed nXt.
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I'm glad that solved your problem.
We are having a problem with the license numbers "sticking" between sessions of AutoCAD, and have a fix for it which we should be able to release next week.
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Well... actually I could rename the machine just because it is the same machine (Cudgel method!). But in case of a new workstation I wouldn't like to change the name as I use it to identify through the network.
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This should work as well, you use the Replace Computer button at the bottom of the licensing Wizard and tell us which computer is no longer being used.
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Permalink Reply by Chris Fox on
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I am having the same issue... I tried emailing my request to the email below but it bounced back
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send us an email at support.renderplus.com.
Al
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